How to query Ntc ADSL, WiMAX and FTTH data volume, Expiry?

ADSL, WiMAX, and FTTH are the internet technologies for home broadband in Nepal, provided by Nepal Telecom (NTC). Before any of the private ISPs mushroomed like today, they were the only means of internet in most of the areas. The demand for ADSL and WiMAX has gone down but there is a huge demand of Ntc FTTH (fiber internet). People using ADSL, WiMAX and FTTH keep on expressing their difficulty to query the volume usage and the expiry date.

Recently, Ntc had upgraded the billing system of both the technologies to Convergence one. That means both of the technologies are integrated with this new billing system. After the billing upgrade, the procedure to check ADSL, WiMAX and fiber internet data volume and expiry are changed. Now the customers don’t have to worry about it, with the new method. In this post, we will provide you the detailed procedure for this.

Here are the other internet services for the home with which you can connect to the internet.

There are two procedures to know or find the data volume and expiry date.

Self Care login

Ntc has provided a self-care portal to see the used volume and more.

• Go to the Self-care portal, Create a UserID and password for the login. (NTC has brought a new Selfcare portal for this, So the old portal doesn’t work now)
  • Click Register inside the portal page
  • Put your email ID or phone number and click get code for Activation.
  • You will instantly get the code on your mobile. Put the code in the activation box below.
  • Put your comfortable password, confirm again. Also, put the verification code for the picture shown on the side.
  • Click Register.
  • You will get a confirmation for the formation of a login ID.
• Enter the login details in the portal and bind your ADSL, WiMax service ID
  • Login to the portal by using the same username and password put before.
• Choose User Type: Prepaid for volume-based, unlimited ADSL or WiMAX.
• Either you already have User ID(like ***9digit***@ntcwimax.ntc.net.np for WiMAX or NTADSL01*****) and service password or you have to take it from the Ntc counter. Put the service ID and password in it and Click Submit
• Now, You can see data volume, expiry date, Recharge, Package change and more in My Account.

The ADSL and WiMAX services are not included in the new Self-care portal which will take time to be integrated as known.

Also read: How to check remaining volume in Ntc Mobile.

ADSL, WiMAX and FTTH Data query by SMS

This is the latest addition to the query for the internet services whether it is ADSL or WiMAX or Fiber. For this ADSL query by SMS, you do not need any service ID and password.

• To know the ADSL volume and expiry, people need to send a message of the format “VL*NTADSL014222222” to 1415.
• You can check the balance in the Ntc ADSL by sending a message like BL*NTADSL0142222222 to 1415

For the query of volume and expiry in WiMAX,

• You need to put send a message  VL*NTWIMAXxxxxxxxxx to 1415
• For balance, the BL* also works, as with the ADSL service.

This kind of query also works for Ntc FTTH (Fiber to the Home) Service. To query the FTTH expiry and volume,

• You need to send a message VL*NTFTTH01xxxxxxx to 1415.

For both WiMAX and FTTH, you need to have the customer ID to put in which you can find in the previous paid bill.

If you have expired internet service with no payment or used up the volume, you can recharge your ADSL, WiMAX, and FTTH internet on your own using Ntc online recharge.

Now you can recharge your ADSL, WiMAX and FTTH internet online. Find how to do Ntc recharge.

Please feedback about the procedure for WiMAX, FTTH and ADSL query. Isn’t it easy for you to know the details?