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Nepal Telecom FTTH Fiber internet: Explained with speed, offer, combo packs

Nepal Telecom (NTC) has added more offers for its FTTH service from Shrawan 1, 2077. Now, customers can use unlimited high-speed internet service (up to 50Mbps) along with the voice call through the FTTH (Fiber) service. The offers also include voice call rental, new FTTH combo packs. Here you can find all the information about Ntc unlimited FTTH fiber internet service, price, offers, speed, installation process, recharge, and more.

They also enabled voice call service (same as legacy PSTN phone) in the FTTH lines. The landline phone from FTTH will also have a facility to call other operators. To enable the International call (ISD) service in the FTTH phone aka IP phone, you need to visit nearby Ntc counter.

What is FTTH?

FTTH is a next-generation access technology to provide high speed, reliable, and quality internet service to your fixed locations (home or office) through the use of optical fiber. Acronym for Fiber to the Home, FTTH connects customer premises with optical fiber instead of coaxial cable or telephone lines. The speed that you can get with the FTTH broadband internet ranges from 1 Mbps to 100 Mbps, along with IP based voice and multimedia (IPTV video) services.

Fiber to the home service is one of the most reliable home internet solutions that is being used worldwide.

Nepal Telecom launched the FTTH service back in 2072 from limited areas of Kathmandu. Ever since they tried to expand the service to more areas but at a slow pace. Currently, Nepal Telecom fiber internet service is available in 28 districts. Having said that, it does not mean the high-speed internet service is available in all of the areas of the district.

Let’s take an instance of Kathmandu, the place where FTTH was first distributed, the fiber service is still not available in all the areas. Below we have presented tricks for how to check if FTTH is available in your place.

NTC had been providing a free voice within its network as a promotional offer from few months for FTTH phone. Now that Ntc discontinues free voice call offer, customer needs to recharge their balance for a voice call. Otherwise, they cannot use the voice call service with insufficient balance.

Ntc discontinues free voice calls from landline connected through FTTH fiber.

So, the FTTH customers need to pay Rs 250 as monthly rental for the voice service only. The monthly rental will enable 250 minutes calls to the NTC network. Whereas for other network operators, the same old voice call tariff will apply.

Ntc unlimited FTTH packs.

Currently, Nepal Telecom has individual and corporate user packages for unlimited FTTH internet. For individual customers, there are 8 Mbps, 20 Mbps, and 50 Mbps packages. While the corporate users can take 15 Mbps, 25 Mbps and 60 Mbps package for 1 month, 3 months, and 1 year period.

The most popular FTTH pack for home use is Rs 800 per month whose price is also synced with that of ADSL monthly subscription. This package is now made available only for the people who migrate from ADSL to FTTH. This package is also made not renewable after that. But if you subscribe for a year package at Rs 8000, the internet subscription becomes cheap.

You can get an additional 2 months usage after subscription of a yearly package. So, the payment of 12 months price will provide 14 months subscription.

FTTH pack for the individual user

S.NIndividual users FTTH Validity8 Mbps unlimited FTTH price20Mbps50Mbps
11 MonthRs. 800*Rs 1200Rs 1800
23 MonthsRs. 2300Rs. 3600Rs. 5400
312 MonthsRs. 8000Rs. 14400Rs. 21600

FTTH for corporate users

S.NCorporate FTTH validityCost of Unlimited 10Mbps20Mbps
13 MonthsRs. 10300Rs. 19500
26 MonthsRs. 18400Rs. 36800
312 MonthsRs. 34500Rs. 69000

Ntc FTTH CPE/Set-top box, Fiber cost

For those who buy the FTTH internet package for a year, Ntc will provide free CPE for the new FTTH line. Similarly, for those who just buy six months package, you can buy the CPE at Rs 1130.

For a monthly subscription, the cost of the CPE modem is Rs 2825. So, we suggest you register for six months or yearly package.

S.N.Ntc FTTH SubscriptionCPE Cost (without taxes)
11 YearFree
26 monthsRs 1000
31 or 3 monthsRs 2500

The CPE will have a warranty for one month during which it will replace or repair for free. Whereas after that if something goes wrong with the device, you can replace it by paying the whole sum.

The registration charge for the subscription of the Ntc FTTH service is Rs 500.

The new FTTH customer will also get 100-meter fiber for free for the first installation. The cost of the fiber for longer than 100 meters and for maintenance purposes is Rs 20 per meter.

NTC has also started to provide free CPE and cable for those landline users who want to shift their phone line and internet to FTTH.

Charges for installation and the set-top box will be free if you subscribe for a year. Similarly, it is also free for those people who are migrated from traditional landline phones.

FTTH combo packs

Ntc has brought new combo packs with its seasonal offer. With the combo pack, Ntc provides unlimited internet, 250 min voice calls in the same pack for some duration (month, 3 months, 6 months, and a year). The FTTH combo packs include 15 Mbps, 25 Mbps, and 60 Mbps unlimited internet, which apply to Fair usage policy (FUP).

The cost of 15 Mbps, 25 Mbps, and 60 Mbps unlimited FTTH internet pack costs Rs 1000, Rs 1500, and Rs 2000 per month. If you subscribe for 3 months to a year, you will get more discounts.

Similarly, the combo FTTH packs allow making a voice call for 250 minutes (on-net calls) per month. Tell us what do you think of Ntc new FTTH combo pack?

Find all of the FTTH combo packs below.

VALIDITYFree ResourceCOMBO PACK 1 (NRs)COMBO PACK 2 (NRs)COMBO PACK 3v(NRs)
 VOICE15 Mbps (Unlimited)25 Mbps (Unlimited)60 Mbps (Unlimited)
1 Month250 min on-net100015002000
3 Months750 min on-net300045006000
1 Year3000 min on-net120001800024000

Expansion and additional value

To make the Fiber internet available on a large scale, they need to expedite the required infrastructure development. Currently, they are installing required equipment like optical fiber cabinets in such different parts of the country, for the FTTH network.

They also plan to provide triple-play services Voice, High-speed internet, and Video with Fiber internet. FTTH has a good quality of the internet service and voice due to the IP technology used. They will further add IPTV service for high-quality Television with the same fiber to the home (FTTH).

Ntc has increased its pace to launch FTTH service throughout the country. Now the FTTH service is available in 28 districts, covering places of major cities and vicinities.

If you want to know if the Ntc FTTH is available in your area, there are two tricks.

  • Firstly, you can look for a box in the poles outside your home which has the tag of NT fiber (with home-like logo).

  • Similarly, if someone else already has an NTC fiber connection in your area, you can get the hotspot from NT in that area. So you can look for a WiFi hotspot named NTFiber_…. to know if the NT fiber is already there.

As FTTH uses optical fiber for the connectivity from their office to customer premises, it can provide triple-play services in the future. Triple play services include high-speed internet, voice, and Video (IPTV) service.

How to connect Ntc FTTH (Fiber internet) service?

To connect Ntc FTTH Fiber internet service for your place, you need to follow the steps as:

  • First, make sure the Nepal Telecom fiber internet is available in your area. You can check for the boxes(shown above) or the WiFi SSID. If you can make a visit to the NTC office, then you can also ask for the availability of the fiber service in your location.
  • If it is available, then you need to fill up a registration form by visiting the Ntc office.
  • Nepal Telecom staff will then come to your place for surveys and estimates, within a day or two of the registration. They will also check for the feasibility and availability of ports.
  • Then, you need to pay for the registration charge of Rs 500 plus monthly or yearly subscription together with the CPE, fiber cable (100m for free). Find the cost of CPE and fiber above.
  • NTC staff will then come to your place to install the fiber and configure the CPEs for the internet service.
  • You will also get a username and password for your service. You can also ask them to put the WiFi password as your choice.
  • Confirm the internet and phone to work properly before they leave.

We suggest you read a review of the NTC FTTH service.

How to recharge the Ntc FTTH service?

To recharge the FTTH landline service, you can use the same procedure as you use for a traditional landline phone. You can check FTTH validity and balance.

Here are some of the methods to pay the bill or recharge.

  • Going to nearest Ntc counter and pay the bill there
  • Using MPOS, pinless top-up to charge the phone.
  • Dialing 1412 and charge from the recharge card. Read the recharge procedure in detail.
  • Ntc’s recharge portal.
  • eSewa or Khalti or other payment providers.

To complain about Ntc FTTH service, you need to call 198 and file a complaint by talking with the staff over the call. With this, you do not need to visit the Ntc office to complain about your fiber internet service.

We suggest you read: How to improve internet speed at your home, DIY?

Tell us what do you think of Ntc FTTH fiber internet service, in the comment box below.

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