All information, news, offers of Telecommunication in Nepal

NTC Awares Customers Of Fraud Calls And Balance Deduction

NTC (Nepal Telecom) has made its customers aware of possible fraud ISD calls, missed calls, balance deduction, automated responses, etc. through a formal statement.

NTC has released a statement over the issue of customers witnessing missed calls, automatic balance deduction, and automated responses from the caller on their phones. In addition, NTC users have noticed instances of auto-dialing from their numbers, its absence on call logs, and balance deduction of successful calls.

The aforementioned issues have been reported on occasions and are detrimental to the customers’ end. This is why NTC has formally related to its customers about these fraud calls and requested them to stay alert and avoid falling victims.

Check out: How to check Call details record, history of Ntc, Ncell?

Fraud Calls on NTC Due To Apps!

NTC speculates that such false calls may be occurring due to any apps on customers’ smartphones or suspicious sites. The company has thus asked its customers to uninstall any app they find dubious and stop accessing fraudulent sites.

Read: Causes of Mobile & Internet Network Outage And What You Should Do?

NTC has also made it clear that its telecom equipment is not to blame for unauthorized calls. But to avert such faults on their telecom network, the company has already begun its investigation into the issue.

Besides, NTC has requested its customers to utilize Locking Code to avoid any unauthorized calls from their devices. With locking code, users can utilize ISD service to make calls and disable it while not necessary. Locking Code service adds native security and protection to NTC users. Check out: Ntc data packages for day, night, and unlimited

Did you witness any such issues on your NTC SIM recently? How did you come to learn about it? If you suffered such fraud calls, do let us know in the comments.

Latest Gadget Deals

Apple Ipad 9th Gen
Mega Deal | 1 Year Brand Warranty + 14 Days Easy Return
Rs. 54,499
Buy Now
Mi Air Purifier
Use Code DEALSUNLOCKED for Rs. 500 off
Rs. 20, 579
Buy Now
Vianet New Internet
12 Month Internet+3ViaTV+ Dual BandONU
Rs. 19,080
Buy Now

Follow us on Facebook, Twitter, and Viber to get the latest news, and information about Ntc, Ncell, Smart Cell, and phones in Nepal.


You might also like

Comments are closed.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More

Privacy & Cookies Policy