Nepal’s largest ISP Worldlink has reached 5 lakh households. The private ISP reached the milestone in the same year while it is also celebrating its silver jubilee glory in service.
Based in Kathmandu, WorldLink was established in 1995 with dial-up internet. Despite its present momentums, the company had to traverse a bumpy road. The private ISP experimented with technology like VSAT, Wireless technology, Cable Internet and finally launched the next-gen FTTH in 2014. Ultimately, they put more effort into the expansion of the fiber-based internet.
In its insurgence, 3 Board Directors Mr. Dileep Agrawal, Mr. Manoj Agrawal, and late Mr. Bijay Jalan, played monumental roles. Under their leadership, the company took a bold strategy of expansion. This took the company to extend its broadband to remote areas like Karnali, Phokshundo lake and continued the same spirit down the years. This initiative proved immensely successful. Since then, WorldLink has transformed the broadband market in Nepal maintaining an envious perch on top.
Speaking about the landmark feat, WorldLink’s Chairman Mr. Dileep Agrawal attributed it to the trust and support of the customers. Highlighting the value of its customers, he said, “ Today is a proud moment for the entire WorldLink family as we become a large family of 500000 households. This has only happened because of the unrelenting support of our customers who have extended their understanding, support, and trust to us in difficult and trying times and stayed with us.”
He also promised to strive harder to improve customer service and quality. “WorldLink being the largest ISP in Nepal also has the responsibility to bring state of the art technology, innovation in products, better customer servicing benchmark, and a lot more on which we are continuously working,” he added.
If you were thinking ‘5 lakh’ doesn’t sound compelling enough, don’t let the number fool you. The number only counts the single names under whom the subscription is registered, discluding individual users. Therefore, its active number of users is much higher.
According to the NTA’s MIS latest report, there are currently 6,574,298 active users of Fiber/cable internet in Nepal. Basing other factors to it, each household averages about 4.88 users, as shared in a family. This significantly inflates WorldLink’s user base to about 25 lakhs.
WorldLink is not only lucrative with finances, it has a diverse range of offerings to suit varied customers as well. WorldLink doesn’t only provide a retail internet service rather it is an enterprise solution with a range of services and facilities. It has also added an IPTV solution for customers upon the first-time installation. The TV service comes under the brand name NETTV that brings all the major channels in HD and SD to your households.
Understanding the need for connectivity, WorldLink is also providing over 11,500 WiFi hotspots for free with express wifi. What more, anyone with a WiFi-enabled device can connect to them in a few clicks and enjoy unlimited browsing. WorldLink says over 1.5 lakh users are utilizing its hotspot WiFi daily all over the country. These hotspots are available in public areas such as restaurants, cinemas, malls, airports, hotels, etc.
To say the least, it won’t be an understatement to credit WorldLink for its role in uplifting Nepal’s ICT stature over the years. However, it will now have to withstand the challenges, with the emergence of other ambitious ISPs such as CG Net and DishHome.
But with age and experience, and on the back of an exceptional customers base, WorldLink has more grit to continue its dominance well into the future.