Last Updated on June 26, 2026
Summary✨
- Nepal Telecom’s international roaming service faced a network problem starting at 1 PM on June 26, 2026.
- The issue arose from technical problems in the fiber cable of the service provider’s International Private Leased Circuit (IPLC).
- Users, especially those using NTC SIM abroad, cannot place calls, impacting thousands.
- The company is coordinating with its international service provider to resolve the issue and discuss compensation.
- NTC’s roaming service operates in 62 countries, but the duration of the outage remains unclear.
A network problem has been noticed in the international roaming service of Nepal Telecom. The issue started at around 1 PM on June 26, 2026. The company says that it is working on service restoration.
According to the company, the service was affected after technical problems occurred in the fiber cable of its service provider’s International Private Leased Circuit (IPLC). After the issue emerged, the company released a notice on social media stating that it’s coordinating with the international service provider to resolve the situation as quickly as possible.
Especially, subscribers of the international roaming service have noticed a problem with voice. Users are not able to place calls, affecting thousands of users.
The company has acknowledged the effect but says that it will discuss compensation to the users.
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Who are affected by Nepal Telecom international roaming service network issue?
The network problem in the international roaming service of Nepal Telecom affects Nepalis who are using NTC SIM abroad for calls, data, and SMS. The roaming service allows users to continue using the company’s services as if they were in Nepal. The company partners with foreign telcos to operate the service. But the network outage has affected users who are using NTC’s international roaming service.
As of now, NTC provides its international roaming service in up to 62 countries, including India, the USA, Australia, etc.
The company says that it is working on restoring the service immediately as possible. However, the company hasn’t been able to state how long it will take.
Here’s the company’s official notice:
