Last Updated on August 27, 2026
Summary✨
- Ncell restored 14 mobile towers in Rasuwa, Nuwakot, and Dhading after floods and landslides affected 27 sites.
- Around 70-80 km of fiber links suffered damage, disrupting services; Ncell’s teams worked tirelessly to restore connectivity.
- The company provided free data and voice services to flood victims in Rasuwa for two days.
- Ncell mobilized teams through air and land routes to repair the network with support from government agencies.
- Ncell remains committed to assisting affected communities and ensuring telecommunications services continue.
Ncell has restored 14 mobile towers in flood- and landslide-affected areas of Rasuwa, Nuwakot and Dhading. Of the 27 affected sites, 3 in Rasuwa, 8 in Nuwakot and 3 in Dhading have been brought back into operation. The private telco has shared in a presser.
The company said that around 70-80 km of fiber links were affected by the Bhotekoshi flood. It disrupted services at 27 mobile tower sites. Ncell says that its technical teams worked round the clock to restore connectivity to support customers as well as ongoing rescue, relief, and rehabilitation efforts. As part of its valuable service, Ncell is providing free data and voice to Rasuwa flood victims for two days. The company has also contributed Rs 10 million for rescue, relief, and rehabilitation efforts.
“Where possible, damaged fiber has been repaired to bring the towers back into operation, while in some locations, old microwave links have been used to restore the network. We have also coordinated with internet service providers in some areas to restore fiber connectivity,” said Lena Keshari Kansakar, Head of Network at Ncell.
According to Kansakar, Ncell mobilized technical teams through both air and land routes to restore network services in areas affected by floods and landslides. With support and coordination from government agencies, the teams reached affected locations and carried out network repair and restoration work.
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Ncell at work to ensure connectivity after Rasuwa floods
Ncell says that at around 12:47 p.m. today (August 27, 2026), an additional 18 sites in the Galchhi area of Dhading were affected after a fiber cable was cut during the removal of flood debris. However, it immediately deployed technical teams and restored all 18 sites.
The telco says that maintaining telecom services during the disaster is crucial for making rescue and relief operations more effective. The company said it is giving high priority to restoring its network so that people in affected areas can remain in contact with their families and coordinate necessary rescue and relief efforts.
Ncell has also expressed gratitude to the Nepal Telecommunications Authority (NTA), Ministry of Communication and Information Technology (MoCIT), National Disaster Risk Reduction and Management Authority (NDRRMA), Ministry of Home Affairs, Nepal Army, and other concerned government agencies for their support and coordination. The company also thanked Huawei and ZTE for their assistance during the network restoration process.
Ncell said that it remains committed to supporting affected communities during the difficult situation and will deploy its network and technical resources as needed to keep telecommunications services available as far as possible.
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