Last Updated on October 13, 2026
Summary✨
- Vianet Communications Ltd. offers a variety of Vianet internet packages, including WiFi 6 speeds of 200 Mbps, 400 Mbps, and 600 Mbps, with prices starting at Rs 4,800 for 3 months.
- The XGS-Extreme packages provide symmetrical internet speeds of up to 2 Gbps, tailored for high-demand users such as businesses and gamers.
- ViaTV, an IPTV service from Vianet, offers over 200 channels with subscription costs starting at Rs 250 per month.
- Vianet has promotional offers like a referral program, providing free internet for successful installations, and a service guarantee for timely issue resolution.
- With a robust customer service network, Vianet operates in 90 cities across Nepal, supporting various business internet solutions.
Vianet Communications Ltd. is one of the leading Internet Service Providers in Nepal. Launched back in 1999, the Kathmandu-based private internet service provider (ISP) continues to be at the forefront of the industry with an impressive range of services. In this post, you will find all the internet packages, offers, FUP, ViaTV, and prices of Vianet internet in Nepal.
Also, remember that Vianet has upgraded its NetTv (IPTV) platform to ViaTV, so you can upgrade your TV subscription on your Set-Top Box (STB) by updating your TV’s software in a few clicks.
Vianet offers a very robust plan for its customers with plenty of add-ons. Let’s explore their packages and costs below.
Check out: How to Connect Internet Service in Nepal?
Table of contents
Vianet Internet Packages
Vianet WiFi 6 Internet Packages (200 Mbps, 400 Mbps, and 600 Mbps)
Recently, Vianet updated its WiFi 6 internet lineup with new speed tiers and subscription rates. These packages come in 200 Mbps, 400 Mbps, and 600 Mbps plans starting at Rs 4,800 for 3 months and Rs 16,830 for an annual subscription. Existing customers can also upgrade to a WiFi 6 ONU router starting at Rs 500. Additionally, ViaTV subscriptions can be bundled on a monthly, quarterly, or yearly basis.
The ISP offers three distinct WiFi 6 internet packages for residential users: WiFi 6 200 Mbps, WiFi 6 400 Mbps, and WiFi 6 600 Mbps. These plans are available on both 3-month and 12-month subscription periods. There are no 6-month packages available.
- WiFi 6 200 Mbps: Vianet’s entry-level internet package now starts at Rs 4,800 for three months and Rs 16,830 for a yearly renewal. It is ideally suited for everyday family use, supporting Full HD streaming, video calls, online gaming, and 4K video on favorite apps.
- WiFi 6 400 Mbps: Priced at Rs 5,250 for three months and Rs 18,360 annually. This mid-tier plan is built for households with multiple people streaming 4K content simultaneously, gaming, and executing heavy downloads. It’s also good enough to adequately handle the needs of small and medium businesses.
- WiFi 6 600 Mbps: The top-tier package costs Rs 6,500 for three months and Rs 22,950 for a yearly subscription. It is tailored for large families with heavy internet usage, allowing multiple 4K streams alongside heavy gaming and fast file downloads.
| Package | 3 Months | 12 Months |
| WiFi 6 200 Mbps | Rs 4,800 | Rs 16,830 |
| WiFi 6 400 Mbps | Rs 5,250 | Rs 18,360 |
| WiFi 6 600 Mbps | Rs 6,500 | Rs 22,950 |
New Connection Installation Costs
If you are setting up a brand-new Vianet internet connection, standard installation charges apply based on your chosen package and billing cycle:
- WiFi 6 200 Mbps: This package comes at Rs 5,300 for three months and Rs 17,330 for a yearly plan (inclusive of standard activation and setup fees).
- WiFi 6 400 Mbps: It costs Rs 5,750 for three months and Rs 18,860 for 12 months.
- WiFi 6 600 Mbps: The top-tier plan is set at Rs 7,000 for three months and Rs 23,450 for a yearly subscription.
ViaTV Add-on Packages
Vianet offers ViaTV—an IPTV service bringing over 200 channels, movies, and catch-up features to your home entertainment setup. You should also note that Vianet is the first ISP in Nepal to introduce IPTV service.
- ViaTV Subscription Price: Rs 250 per TV per month (available in 1-month, 3-month, or 12-month formats totaling Rs 3,000 annually).
- Primary Set-Top Box (STB) Activation: The STB cost is Rs 2,260 for one month, Rs 1,695 for three months, and is Free when bundled with a 12-month internet/TV package.
- Refundable Deposit: Customers need to submit a refundable deposit of Rs 1,000, which applies to each set-top box across all subscription lengths.
| ViaTV Add-on | 1 Month | 3 Months | 12 Months |
| ViaTV package price (per TV) | Rs 250 | Rs 750 | Rs 3,000 |
| Primary STB activation | Rs 2,260 | Rs 1,695 | Free |
| Refundable deposit | Rs 1,000 | Rs 1,000 | Rs 1,000 |
ZTE Mesh Router
Vianet provides a ZTE mesh router system that helps accentuate your WiFi’s coverage at your home, office, ground, or any large space. The device costs Rs 3,000 and is available at any Vianet outlet across Nepal. If you want a Vianet field staff to install it at your place, then the service will incur Rs 250.
✅ BEST INTERNET SERVICE PROVIDERS IN NEPAL [LATEST 2026 UPDATE]
Did you know? Vianet is the first ISP in Nepal to introduce fiber internet, IPTV and 2 Gbps XGS-PON plans
Vianet Internet Packages for Business
In addition to mainstream residential internet, Vianet provides various business solutions targeted at businesses. The ISP provides connectivity for Small Office, Enterprise Dedicated Fiber, and Leased Line services. Customers need to contact the ISP for quotation and further details about these plans.
🚩How the Internet Began in Nepal: A Detailed Timeline
Vianet XGS Extreme Symmetrical Plans (1 Gbps & 2 Gbps)
Vianet provides XGS Extreme Symmetrical Plans consisting of 1 Gbps and 2 Gbps internet packages. Designed for power users, the packages are suited for content creators, small offices, and multi-device households demanding absolute peak performance. The service is powered by advanced XGS-PON technology, and these tiers break away from typical asymmetric speeds to deliver true upload-download parity.
Symmetrical speeds mean both download and upload speeds are the same.
Core Plan Options & Pricing
- XGS-Extreme Pro (1/1 Gbps): Delivers a blazing 1 Gbps symmetrical download and upload speed. The yearly package is priced at Rs 24,000 / year, plus an initial installation fee of Rs 5,000.
- XGS-Extreme Pro Plus (2/2 Gbps): The package offers a massive 2 Gbps symmetrical download and upload speed. The package costs Rs 32,000 / year, with a promotional installation fee of Rs 2,000 (regularly Rs 5,000).
The pricing here excludes 13% VAT. These packages also apply a refundable deposit of Rs 1,000 per STB and Rs 2,000 for the ONU.
Key Features of Vianet XGS Extreme
Every XGS Extreme subscription is heavily loaded with enterprise-grade hardware and value-added services:
- The XGS Extreme plan is equipped with the flagship ZTE ZXHN F8648P WiFi 6 Router (10G ready) featuring multi-gigabit LAN and SFP+ slots.
- The package comes with a viaTV subscription for 3 TVs, complete with a primary Set-Top Box (STB).
- Customers get a dedicated Service Level Agreement(SLA). Vianet promises guaranteed service levels, featuring rapid Mean Time to Repair (MTTR)—4 hours for the Pro plan and an enhanced 2-hour MTTR for the Pro Plus plan for subscribers of these dedicated plans.
- Subscribers enjoy access to 24/7 dedicated phone and email support, with VIP Priority Support linking Pro Plus users directly to senior engineers.
| Package | Speed (Symmetrical) | Yearly Price | Installation Fee | Hardware & Perks |
| XGS-Extreme Pro | 1 Gbps / 1 Gbps | Rs 24,000 | Rs 5,000 | ZTE ZXHN F8648P WiFi 6 Router, viaTV for 3 TVs, 4-hour MTTR SLA |
| XGS-Extreme Pro Plus | 2 Gbps / 2 Gbps | Rs 32,000 | Rs 2,000 (Reg. Rs 5,000) | ZTE |
Corporate Sales representatives contact for Vianet
You can also call the company’s Corporate Sales representatives available across many areas in Nepal. Here are the contact details of Vianet’s Corporate Sales representatives.
| Branch | Name | Mobile | |
| Head Office | Suvekshya Pandit | 9801227313 | corpsales@vianet.com.np |
| Head Office | Sujan Gurung | 9801195869 | sujangurung@vianet.com.np |
| Head Office | Sameer Rajthala | 9802323868 | corpsales@vianet.com.np |
| Head Office | Ashmita Nakarmi | 9801196095 | corpsales@vianet.com.np |
| Head Office | Sabin Maharjan | 9801227263 | corpsales@vianet.com.np |
| Head Office | Alina Shrestha | 9801907451 | corpsales@vianet.com.np |
| Head Office | Sabina Mahat | 9801227484 | sabinamahat@vianet.com.np |
| Head Office | Punam K.C | 9801195887 | corpsales@vianet.com.np |
| Head Office | Adarsha Shakya | 9801196098 | aadarsha@vianet.com.np |
| Pokhara | Milan Thapa Chhetri | 9801902998 | corpsales@vianet.com.np |
| Hetauda & Janakpur | Rahul Kumar Jha | corpsales@vianet.com.np | |
| Dhangadi | Hari Shankar Joshi | 9801903802 | harishankar@vianet.com.np |
| Nepalgunj | Rahul Arya | 9801979437 | rahularya@vianet.com.np |
| Biratnagar | Prajendra Maskey | 9802365593 | prajendramaskey@vianet.com.np |
| Biratnagar | Pushpa Neupane | 9802303198 | pushpa@vianet.com.np |
| Itahari | Januka Poudel | 9801903908 | januka@vianet.com.np |
| Birtamode | Isha Shrestha | 9802341989 | ishastha01@vianet.com.np |
| Panipokhari | Bikash Neupane | 9801237598 | bikash02@vianet.com.np |
| Panipokhari | Nikesh Shakya | 9801237596 | nikeshshakya@vianet.com.np |
| Chabahil | Sagar Chand | 9801237595 | sagarchand@vianet.com.np |
| Chabahil | Sandesh Chapai | 9801327597 | sandeshchapai@vianet.com.np |
| Dhangadi | Rajendra Prasad Joshi | 9802364915 | rajendraprajoshi@vianet.com.np |
| Attariya | Samiksha bohara | 9810729608 | corpsales@vianet.com.np |
| Surkhet | Khim Bahadur Khatri | 9820109279 | khim@vianet.com.np |
| Dadeldhura | Mahesh Chandra Joshi | 9802365951 | maheshchandra@vianet.com.np |
| Bhaktapur | Dipika Manandhar | 9801247921 | dipika1@vianet.com.np |
| Bhaktapur | Muna Khulal | 9801247918 | muna9278@vianet.com.np |
| Chitwan | Bijay Gurung | 9801204540 | bijaya2059@vianet.com.np |
| Hetauda | Ezra Surkheti | 9818142490 | corpsales@vianet.com.np |
| Mahendranagar | Himmat Dhami | 9802341981 | himmat@vianet.com.np |
| Birgunj | Niraj Yadav | 9801973157 | nirajy@vianet.com.np |
| Birgunj | Bidhya Bharati | 9802358490 | bidhyabharati@vianet.com.np |
| Janakpur | Rupesh Jha | 9829927227 | rupeshjha@vianet.com.np |
| Lalitpur | James Shahi | 9801979403 | james@vianet.com.np |
| Lalitpur | Manisha Shrestha | 9801907043 | manisha4@vianet.com.np |
| Lalitpur | Aastha Thapa | 9801166679 | aasthathapa@vianet.com.np |
| Lalitpur | Anish Shakya | 9801907425 | anishshakya@vianet.com.np |
| Lalitpur | Rajan Chaudhary | 9801195235 | rajanchaudhary@vianet.com.np |
| Lalitpur | Rupak Timalsina | 9801236487 | rupakt@vianet.com.np |
| Kalanki | Sunil sapkota | 9801915999 | sunilsap@vianet.com.np |
| Kalanki | Aman Tandukar | 9801906790 | amant@vianet.com.np |
| Kalanki | Abhishek KC | 9801979385 | abhik@vianet.com.np |
Vianet Offers
Referral offer
If you refer a Vianet with a successful installation, you get 1 month of free internet service for yourself and also for the customer whom you referred. But make sure you refer the 3-month or above package to your friends and family. The offer helps bring more value to Vianet customers as well as save money on their internet bills.
Service Guarantee offer
Also, the ISP provides a service restoration guarantee. Under this customer service, Vianet promises to repair or maintain services after a customer opens a ticket for an issue. If the company fails to oblige, it will compensate with free service extension for the time duration after exceeding 24 hours.
Vianet Fair Usage Policy (FUP)
Like any other ISP in Nepal, Vianet subjects its customers to FUP so that they can provide a comfortable browsing experience to all during peak hours. It assesses the users’ internet consumption on 3 tiers and triggers its restrictions.
Vianet calculates both download and upload bandwidth to derive users’ total monthly (starting every English month) bandwidth consumption for its fair usage policy (FUP).
The ISP has three levels of FUP speed throttling on customers’ usage of the bandwidth. If you surpass the Level 1 Fair Usage Quota, your internet speed is lowered to 60% of the subscribed speed. Likewise, if you cross Level 2, the speed is restricted to 30%. If you also surpass Level 3, then your speed will get lower to 10% or 5 Mbps.
| Vianet FUP | Speed reduction |
| Level 1 | 60% |
| Level 2 | 30% |
| Level 3 | 10% or 5 Mbps |
The FUP counter resets at the start of every English month. That means your internet comes back to its full performance.
But you can use the Ultraboost feature to purchase data for 100 Mbps internet to use the internet at high speed despite the FUP trigger. For this, you can switch your package to Ultraboost Mode on Vianet’s website or mobile app.
Additionally, you can consider choosing a high-speed plan as they come with higher FUP quotas. Also, you can buy SOHO (Small office and Home) plans that are free of FUP.
Vianet Contact Number and Log in
The main office of Vianet Communication is located on the 4th floor, Prera Business Center, Jawalakhel, Lalitpur. Meanwhile, you can also contact the ISP for support and maintenance services through multiple digital means.
| Vianet Contact | Numbers |
| Phone | 01-5970444, 9801046410 |
| Toll-free | 16600188444 (Ntc) |
Additionally, you can also contact Vianet at the Viber chatbot, its official Facebook page, or its portal. Or you can log in to the Vianet app to learn more about your subscription.
Officially, Vianet service is available in 90 cities across 28 districts and operates its services through 51 operation centers and 55 customer service centers.
Our Verdict
Vianet has established itself as a major ISP in Nepal over the years. With Value-Added Services and improved internet packages, it is becoming another good alternative for the growing number of internet users in Nepal.
The readjustment of Vianet internet packages, now starting with 200 Mbps as the base plan, has simplified its offerings, making it easier for users to navigate and choose their subscription. Also, the high-speed plans ensure that users get the proper speed to meet their daily internet needs.
How do you see Vianet’s internet packages in terms of their price, FUP, and SME packages? Do offer your opinion in the comment section below, and you can also query us for further information on the ISP’s services.
| Package | 3 Months | 12 Months |
| WiFi 6 200 Mbps | Rs 4,800 | Rs 16,830 |
| WiFi 6 400 Mbps | Rs 5,250 | Rs 18,360 |
| WiFi 6 600 Mbps | Rs 6,500 | Rs 22,950 |
Must-know FAQs on Vianet Internet Packages
Vianet offers residential internet packages ranging from 200 Mbps to 600 Mbps for residential users and XGS-Extreme packages offering up to 2 Gbps internet.
Vianet’s 200 Mbps residential package costs Rs. 4800 for 3 months and Rs 16,830 for a year.
ViaTV is Vianet’s IPTV service that provides access to popular TV channels in HD and SD quality. The subscription costs Rs 250 per TV per month.
Yes, it provides WiFi 6 internet packages with different prices and speeds.
