Ncell is introducing a facility that will enable their customers to recharge through Kiosks located in major parts of the country. At first phase, they are currently installing 40 such recharge Kiosks in Kathmandu and then expanding it to the other parts of the country.With the facility, customers can top up their balance by inserting bank notes of Rs 20 or above into the machine.
First they need to choose the language, enter the 10 digit mobile number for which they wish to recharge and then insert the bank notes in the inlet of the Kiosks. The Kiosks does not identify rupees of Rs 10 and Rs 5 and will return if they are inserted inside. But for bank notes of denomination above Rs 20, the machine won’t return change money, so they have to enter the exact amount of money they want to recharge. Ncell claims that though they wont return the money even in case of unsuccessful recharge, they will automatically make up for the top up later in case of some technical problem. Ncell will also be providing support for the error in the recharge kiosks through dialing 7701.
This sort of facility is first of its kind in Nepal, which is very common in abroad for other facilities through Kiosks in major locations.
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