August 11, 2013: NT publishes the GSM network upgrade plan for coming three days in Ratnapark, Teku and Newroad areas. Nepal Telecom- the state owned telecom operator has already upgraded its GSM network in Kirtipur, Lalitpur, Koteshor, Baneshwor-Chabahail, Naxal, Thankot and Anamnagar. The month long swap or network upgrade program has got a positive feedback from the customers due to good voice quality and fast internet with 3G. According to NT, customers can now enjoy speeds in Mbps from HSDPA and HSPA+ technology (shown H and H+ in the side of signal level). In the notice published in national dailies, NT even notifies its customers of possible network outage in those areas during the upgrade, and requests them to switch off/on the mobile at least once. But if the problem persists, they have even put a hotline number 1498 for receiving customer complains.
NT has also cleared that the charge for data usage in prepaid subscribers will only be cut after half an hour due to unavoidable circumstances and the used balance will be taken in the next recharge.
Here is the schedule of the network upgrade for three days. Sunday: Dillibazar-Hattisar-Kamaladi-Ratnapark- Naagpokhari and the vicinity. Monday: Bhotebahal-Ganabahal-Jaisidewal-Sundhara-Pachalibhairab-Teku and the vicinity. Tuesday: Ason- Bir Hospital- Mawqehabouddha-Ranjana Galli- Thahity-Gucchatol and the Vicinity.
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