Update: Finally Nepal Telecom solves its recharge problem in the NT recharge card. The problem was there in the NT recharge card from yesterday. Now NT customers can recharge their mobile with an NT recharge card. As the load is quite high, it may take some time to make your recharge successful so please recharge your card sometime later.
Nepal Telecom customers are having a problem recharging their mobile through NT recharge cards. NT Customers from all around the country have complained about the NT recharge card problem. There are two types of recharge systems in Nepal Telecom namely Namaste recharge and NT recharge system.
Problems in recharge
Currently, the NT recharge system is only problematic due to which the NT recharge card buyers are having trouble recharging the card. Nepal Telecom admits the problem about their new recharge system is there and their engineers are working to solve the issue. They also tell that it will take one or two hours.
As the problem is there from Saturday itself, customers are very furious about the problem. Some of them are even messaging and writing it to us for the problem. This sort of problem is serious for people having low balance in emergency situations. Though there are other solutions to have their balance recharged like Namaste recharge and online banking apps or online payment systems like Esewa, iPay, etc, people who have already bought the NT recharge keep on trying with the same card.
As the problem will be solved in some hours, it is better to use other solutions like Namaste recharge, Banking apps, or online payment portals. It seems their online recharge system and balance transfer is also not working now. Do not throw the problematic NT recharge as it is not the problem in the card but in Nepal Telecom’s system itself. You can use the card once the problem is solved.
Namaste Recharge: It is their old recharge card which is also available in the market. You can buy the Namaste recharge and top up with it now and use the NT recharge card later once the problem is solved.
Online bank apps: Most of the banks provide online banking applications in web or mobile apps to their bank account holders. So they can even recharge their mobile by direct top-up from the applications or web.
Third-party online payment portals: Esewa is one of the most popular online payment portals which can transfer the balance to your mobile directly. You only need to load your Esewa account. If you don’t have one, you need to create one from www.esewa.com.np. Add some balance and then top up with it. If you don’t have any balance in your account, then ask your friend to transfer some to your account.