Ncell, the private telecom operator of Nepal, has started online recharge service. Ncell online recharge can be done through debit and credit card of Visa, master card and Union pay. Through a new portal, customers can recharge their prepaid balance or pay their bill of postpaid phone.

Ncell started this online recharge service to encourage people for digital service. The traditional recharge or pay bill of their mobile can also be done through the online means using the recharge card PIN. Although Ntc has been providing this online recharge service from long time, it is only being done from their recharge card. But Ncell has this feature to recharge their mobile from bank cards.

How to recharge Ncell mobile online or through bank card?

Here are the steps for Ncell online recharge.

• To recharge Ncell mobile online, you either need to have a bank card (debit or credit) from Master card or Visa or Union pay.
• Then Visit Ncell portal (https://payment.ncell.axiata.com/) or use Ncell official app.
• Enter the mobile number only and select the balance amount to top up for recharge through bank cards. OR directly input the mobile number and recharge PIN in case of recharge through recharge card.
• After clicking next, you will be asked to put the card number and details. Then the recharge will be done through the card. As they are using TLS protocol, the data communication is known to be secure.

It seems that Ncell has partnered with Nabil for the online recharge service, as we can see the Nabil bank logo in the portal while putting the card details.

Ncell is also encouraging their digital interaction with customers through online chat and social media feedback/ comments. They are even entertaining people’s problem and feedback from the social medias (Fb, twitter) to solve the problem instantly.