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NTA to Survey on Fixed Broadband Quality With a Consulting Service

Dinesh by Dinesh
July 6, 2023
in NTA - Nepal Telecommunication Authority, Telco News
Reading Time: 3 mins read
Broadband internet service

NTA is conducting a survey on the quality of fixed broadband internet service all over the country with a Consulting service. The QoS survey will help attain the customers’ perception of the services and the service providers across all provinces.

Releasing a notice today, the Telecom authority invited eligible companies/firms for an Expression of Interest to carry out the survey.

This survey will be holistic and span across the country, in all 7 provinces, with 3 different packages.

NTA’s Internet survey will access, measure, and analyze the Quality of Service of fixed broadband internet services across the country.

The consultant shall submit its EoI within 15 days or by January 9 at 12:00 AM. NTA says this survey could also include the broadband projects running on RTDF.

Read: NTA To Provide Free Internet To Community Campuses

Objectives of NTA’s Internet Survey

NTA’s internet survey will assess the state of fixed broadband internet services provided by different ISPs in different districts. Likewise, the assessment will help “identify the quality issues of the internet service and possible recommendation after the actual measurement.

Further, the gathered data will help “increase the quality of service standard and it also aims to get different recommendations for different districts”. Similarly, a consumer satisfaction survey will provide the current status of services of the operators and identify the perception of the consumers.”

The survey will study various KPIs of the internet service in its report. This includes speed, max speed, latency, jitter of both download and upload. Similarly, it will gather data on Average latency and jitter, and browsing delay.

Meanwhile, the survey will be carried out with varying parameters among the provinces. NTA also has developed a set of questionnaires that will reflect the service a customer is receiving from its ISP.

Do not miss: NTA invites missing local levels for RTDF Broadband Projects

The Survey to Ensure Quality Service

Internet is an indispensable part of our life today. And the paying customers deserve the service that they are paying for. Furthermore, the Nepali internet speed war is spiraling beyond control. The ISPs are introducing 3 digital to a possible 1 Gbps packs but the question over service remains a doubt. In it, such a survey could serve as an essential tool to assess and ensure quality service for the consumers.

Check out: NTA initiates to slash interconnection charges for cheaper inter-operator calls

How do you rate the internet service you are currently receiving from your ISP? Would you rate it satisfactorily, moderately happy, or not satisfied in terms of speed, latency, and jitter? Do share with us in the comments.

Follow us on Facebook, Twitter, and Viber to get the latest news, and information about Nepal Telecom, Ncell, Smart Cell, ISPs, mobile apps, and phones in Nepal.

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Dinesh

Dinesh

An experienced tech writer covering news mostly on telecommunication, internet, latest tech & trends, and Gadgets. Being a technophile, I am particularly fascinated by the evolution of mobile networks in Nepal from legacy networks (2G, 3G) to 4G (with VoLTE, VoWiFi, eSIM) and the prospects of the upcoming 5G, and equally enthralled by the development of internet from the dial-up connection to the 2 Gbps XGS-PON fiber broadband technology and their transformative impact in the country.

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