Apple could bring a fix to the issue of a horizontal line on iPhone 14. Apple attributed it to a software glitch and an update is expected to solve it.
Users of iPhone 14 Pro Max on Reddit shared that they saw the horizontal line on their phones when the phones woke up. Apparently, the issue persisted after updating to iOS 16.2. But other users said it occurred on iOS 16 as well.
“I just got the iPhone 14 Pro Max this past Friday (12/9/22). I noticed that when the phone wakes up, horizontal lines flash on the screen. It does that randomly, not every time the phone wakes up. Sometimes it’s just 1 line, sometimes it’s multiple. It took it to Apple, and they ran diagnostics, and everything came back fine(green). The technician told me that there isn’t an issue with the hardware and that it had to do with the software. He told me to erase my iPhone to start a new iPhone, and that could fix the problem. I already did that, but it’s still happening. I just updated the phone with iOS 16.2, and it’s still doing that. Is anyone else experiencing this? What could it be?”
Strikingly, many users witnessed the same occurrence, and have been discussed on Apple Discussion Forums as well. Some users wrote that it is a hardware issue but Apple has suggested otherwise.
Some users shared that after taking their iPhone 14 device to Apple Store for a checkup. They were told that it had nothing to do with hardware. The company believes it is an iOS glitch.
Apple could fix the horizontal line issue on iPhone 14 with a software update
One user shared, “I took it to Apple, and they ran diagnostics, and everything came back fine (green). The technician told me that there isn’t an issue with the hardware, that it has to do with the software.” Apple support member said ‘We are aware of the issue and this is due to the drivers […] It’s definitely a software issue and an update is expected to come soon.”
At the same time, some users also shared their solutions to the issue. The horizontal line on iPhone 14 subsides when they switch off the Always-On display and turn off the phone manually. Some said that resetting the phone also helped but to no avail for other iPhone 14 Pro Max users.
As Apple says that it’s a software issue, an update patch is likely to solve the issue. At the moment, Apple is testing iOS 16.3 beta 1, and should take time to arrive. but the company could roll out iOS 16.2.1 in the next few weeks.