State-backed company Nepal Telecom (NTC) has started its Viber community account to hear and address grievances. The company made the move as an alternative for users after a social media ban.
Through its Viber account, the company aims to hear out customers’ grievances and address them. The Nepal government banned 26 social media apps on September 4 over non-compliance. This included Facebook, YouTube, X, etc., where NT frequently shared its services and informed users of other updates. It will now also use Viber to stay in touch with its customers.
Also: Effects of social media ban in Nepal on bandwidth, businesses, more
Nepal Telecom Viber Community account number
Nepal Telecom Viber community account number is 9765011088. The company’s ‘community’ title is “Nepal Telecom Customer Care”.
| NTC Viber Number |
| 9765011088 |
In its notice, the company requested its users to connect with its Viber Community contact for customer services. It acknowledged the effect of the social media ban on its customer grievances and solutions and seeks to use Viber as an optional remedy.
Other Nepal Telecom Inquiry Numbers For All Services
Do note that Viber is registered in Nepal. So, despite the sweeping ban on social networks, it’s not affected. Therefore, you can contact NTC on Viber without any restrictions.
