- CG Net's data center fire caused nationwide internet outages in Nepal.
- Backup systems limited service restoration due to infrastructure damage and staffing.
- Service is mostly restored, but some areas experience issues due to cable damage.
CG Net says it’s working diligently to restore internet after Gen Z protests caused disruptions in its services. The private ISP’s internet service was disrupted after its data center in CG Digital Park, Satungal, caught fire. The company has expressed its admiration for customers’ time, patience, and trust during historically tough times.
According to the company, on Tuesday, Bhadra 24, 2082, its major data center was severely affected by fire. However, the company operated with its backup data center, which was secure. The services couldn’t work to full capacity because, the company says, its infrastructure was damaged significantly.
Additionally, CG Net says that it faced problem with human resources to manage the network traffic of all of its customers. This caused nationwide internet service outages for its customers.
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CG Net restores internet following Gen Z protest thaw
CG Net says that its internet service has been restored for all customers across Nepal. But with cable breakage, burnt cables, and other difficulties, it’s not able to fully restore service in some areas. The company says that it’s fully committed to restoring internet and IPTV services as quickly as possible.
The repair and maintenance efforts are also aided by the conclusion of Gen Z protests.
CT Net has likewise extended gratitude to its customers for keeping faith in the company during these tense times. It’s also urged its customers to connect with it via WhatsApp to reach out for a solution to any problems.
