Fonepay has unveiled its latest innovation “voice notification” feature which helps to confirm QR payments for merchants and customers. The service is available on Fonepay Business App and merchants can enable it to handle their business transactions on mobile phones seamlessly.
The feature lets merchants verify QR payments through an audio confirmation. The Fonepay Business App issues an audio notification stating that the payment has been received. This rids the need for both merchants to wait for an SMS confirmation for the payment. It saves time and delivers convenience. The feature is available on the Fonepay Business App which needs activation in an easy step (more on that below).
“We understand the challenges faced by merchants in today’s business environment,” said Diwas Kumar, CEO of Fonepay. “With these mobile phone-centric innovations, we are confident that our network partner institutions can empower their merchants with greater flexibility and redefine the QR code-based payment acceptance experience”
Previously, wallets such as eSewa launched an audio device for payment confirmation. However, Fonepay’s solution doesn’t require a separate device and is available through its business app.
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How to enable Fonepay Voice Notification on the Business App?
These are the steps to activate Voice Notification on the Fonepay Business App:
- Download and launch the “Fonepay Business App”
- On the home page, find the “Profile” section
- Tap “Notification”
- Turn on the “Voice Notification” feature
That’s it. After this, every time a Fonepay merchant has a business transaction, a real-time voice notification is instantly issued by the app.
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The feature elevates the QR payment experience for Fonepay merchants
QR payment has revolutionized the payment landscape. It’s one of the drivers of the digital economy and a key ingredient for cashless payment. However, for regular consumers, it’s a major inconvenience to wait for payment confirmation after making the payment via digital wallets (e-wallets) or mobile banking apps. Merchants and customers both need to wait to verify that the business transaction is complete. Thankfully, Fonepay has brought its voice notification feature which will amply eliminate this shortcoming.
Fonepay Voice Notification issues clear and audible voice alerts after payment via Fonepay QR confirming the transaction for both the merchants and the customers
Available on the Fonepay Business App, the users can now escape worries about payment verification and instead focus solely on handling their business operations. They won’t need to continuously check up on SMS notifications on their phones for payment. They get clear and audible voice alerts for payments which guarantees that they won’t ever miss important transaction updates.
Fonepay is Nepal’s leading payment system operator with over 80% market share. The digital payment facilitator is available through mobile wallets and mobile banking apps. It’s also one of the most used payment operator used by Nepalese smartphone users. Its latest innovation enhances merchants’ experience with payment verification, a much-needed and waited feature in the market.
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Do you think the voice notification feature of Fonepay will amplify its usefulness among merchants? Do you have any suggestions to improve the user experience? You can share in our comment section below or find us on our social media handles.
