Features of Samsung Nepal’s free pickup and drop service:
- Free pick-up and drop for Samsung Galaxy phone under warranty
- Users get great value differentiation from Samsung
- More authenticity in phone repairing for customers
Samsung Nepal has launched a free pick-up and drop service for customers to repair mobile phones. The service lets customers conveniently send their devices for repair through the company saving them time and travel. And as Samsung is taking care of phone repairs, customers will likely find the entire process of fixing their phones more authentic and stress-free.
This value differentiation service is applicable for Samsung Galaxy mobile phones within their valid warranty period. Therefore, if any problem or issue occurs in your Samsung phone and it has an active warranty, then you can have the device sent for repair.
The free pick-up and drop service is currently available in Kathmandu Valley from July 16, 2024.
Check out: Samsung Galaxy Z Fold 6, Z Flip 6 Price in Nepal and Specs
How can I send my Samsung phone for repair with free pick-up and drop?
You can use the pick-up and drop service from Samsung Nepal to send your device for repair by calling toll-free numbers of Nepal Telecom (NTC), 16600172667, and Ncell number, 9801572667. Additionally, you can also contact Samsung Nepal at its WhatsApp number 16600172667 for the assist.
| Samsung Pick-Up and Drop Contacts | Mobile numbers |
| Nepal Telecom | 16600172667 |
| Ncell | 9801572667 |
| 16600172667 |
After this, Samsung representatives arrive at your place to pick up the device within 1 day. Then after the repair, the representatives deliver the device to your location.
This service provides great value to Samsung phone users. The brand is prominent for mobile devices in Nepal and owners of Samsung handsets will find it highly satisfying that Samsung is taking care of picking up and dropping the phones to their locations after repairing them.
The service follows another valuable service Samsung Insta Finance which enables customers to buy brand-new Samsung phones at 0% EMI. Adding such customer-centric services has helped the company stand prominent in Nepal’s intense electronics market.
Availability
Currently, the free pick-up and drop Samsung Nepal service is available at service centers in New Road, Sundhara, Jawalakhel, Bhaktapur, and New Baneshwor inside Kathmandu Valley. If you have a Samsung phone that’s broken and needs a fix, you can process its repair at these service centers. But as mentioned earlier, do remember that only the Samsung phones with valid warranty period are eligible for the service.
What do you think of Samsung Nepal providing pick-up and drop service for phone repairs? Does it strengthen your loyalty to the brand even further? Do share your opinion on it in our comments section below.
