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Ncell has increased the percentage of bonus on recharge to 120 after the regulator and other news media express dissatisfaction over the announced bonus offer for lockdown.
Earlier Ncell announced a lot of offers including bonus on recharge of 50% with every recharge. These offers are meant to support people in this lockdown period due to the CoronaVirus threat. The dismay on the bonus was not only about the percentage but also for the validity of the bonus. Ncell discounts the internet tariff as per Government decision. Read more on Ncell internet discount.
News media like Kantipur, Techpana reported news against this offer as below.
With the global pandemic Covid-19 reaching Nepal and the lockdown to make people stay at home, Ncell has been providing several offers as a bonus, Credit/loan, stay home pack and balance transfer to benefit users for communication services in this lockdown period.
In this period, communication is essential to all of the people who want to get genuine information and converse with their friends/family due to the Coronavirus threat. People are also relying on mobile internet to be at home and perform their duties, work from home. Ncell says these measures will help to #staysafe and combat Covid-19 #coronamathijeet.
Find what other Nepali companies did to tackle the Corona Virus. #Coronamathijeet
Here are some of the Ncell contributions to the nation and people to fight against the Corona Virus. These offers will remain valid for 30 days.
The regulator NTA had asked the operators to provide a 100% bonus on recharge and more. So they also did not seem to be satisfied with the offer. Here is what NTA requested the telcos.
Ncell has now started to provide a whopping 120% bonus on recharge along with the increase of validity date. Earlier the bonus amount was only 50% and validity within the midnight of the same day. Now the validity is also increased to 3 days.
Any customer who recharges the amount higher than Rs 50, will get the 120% bonus. Ncell says you can use the bonus amount for the call, SMS within Ncell and for data service.
Suppose you recharge Rs 50, then you will get Rs 60 as a bonus to use within 3 days. Whereas a recharge of Rs 1000 will provide Rs 1200 bonus to use within the 3 days. Based on the same request from NTA, the government operator Ntc has provided a 100% bonus on recharge.
If you find it difficult to use physical recharge cards, Ncell requests to use its mobile app, online recharge portal, and digital payments like eSewa, khalti and more.
Customers will also get the 120% bonus with the digital recharge on your Ncell account.
Following the request of NTA to support users who cannot recharge their account in this lockdown, Ncell increases the amount of Sapati up to Rs 200. The loan amount depends on the usage of the sim card. That means if the customer recharges its account frequently and have high usage, then you will get Rs 200. Although NTA has asked not to charge any, Ncell says they will charge the same amount for this credit loan service.
Earlier Ncell announced to double the Credit/Sapati amount which is made dynamic up to Rs 200 now. They used to provide Rs 40 credit/loan amount with Rs 2 service charge. Read more on the Ncell Sapati.
Ncell also brings a stay home pack to suit people needs for the internet requirement to work from home. It is a high volume data pack of 15 GB for the 7days in the period from midnight to 6 pm. The data pack costs Rs 230 (Rs 293.69 including taxes).
Among the 15 GB data, 10 GB can be used in all of the networks (2G, 3G, 4G) whereas the remaining 5GB can only be used in 4G networks only.
To activate the data pack, you need to dial **17123# and select the “Stay home pack” there. After the consumption of the data pack, you will get data service at a standard rate or you can buy more data packs in Ncell.
To choose the best data pack for your current requirement, we suggest you read all of the latest Ncell data pack.
Ncell has also announced its commitment to provide a safe environment to its customers and also employees. They have already started to practice physical distancing in their workplace, which indirectly means work from home or remotely. Ncell has also made the temperature screening mandatory in Ncell centers and offices for strict precautions.
They also iterate their full support to the Government’s lockdown for the prevention of virus spreading.
The Government has also initiated a fund to fight against the CoronaVirus with a starting sum of Rs 50 crore. Several renowned institutions, individuals have announced to contribute to the fund.
Ncell, being the largest taxpayer in the country duly fulfills its responsibility to the nation by contributing Rs 10 crore (100 million). The fund titled COVID-19 Infection Prevention,
Control and Treatment Fund shall enable the preparedness to get the required logistics. Those include personal protective gear, health equipment, PCR testing kits, and other materials.
Ncell’s CEO Mr. Andy Chong handed over a 100 million cheque to Mr. Narayan Bidari, Secretary at the office of Prime Minister and Council of Minister.
Mr. Narayan Prasad Bidari, Secretary at PM, Council of Ministers said “Amidst global COVID-19 pandemic, every country is trying their best to combat with the outbreak. The government of Nepal has been trying its best in preventing the outbreak so far. This support form Ncell will further contribute to the control and treatment plan of the government. We are grateful to Ncell for a significant contribution and stepping up during this public health crisis to work alongside the government”.
Andy Chong, CEO of Ncell, also shared, “The Rs 100 million support to the Government’s COVID-19 Fund is part of Ncell’s commitment as a responsible corporate citizen of Nepal. With this commitment, Ncell pledges to serve the people of Nepal in our collective efforts alongside the Government to fight against and contain the spread of COVID-19. We believe that the fund will support in procuring most essential logistics and provide essential health supplies such as personal protective equipment to our nation’s frontline health workers ensuring health workers
everywhere have access to everything necessary to protect themselves, prevent infection and care for those in need.”
The challenging time is here and we need to be extra cautious in maintaining the distance to be safe. So, the Government and WHO recommended people to stay at home to help prevent the spread of the virus.
Although there are people who can recharge your phone while staying at home or anywhere online. But still, there are people who will be barred from their balance top-up using physical recharge cards. Similarly, some people couldn’t earn some money will also be deprived of some balance.
Staying connected with their family, friends, and business is also one of the basic requirements at this time. So, considering those issues, Ncell has brought the service to facilitate those people.
Now, Ncell customers can send the balance to another Ncell number free of charge. Previously they used to charge some amount for the balance transfer.
You can send the balance to another Ncell number by dialing *17122*<Mobile number to transfer>*<Type transfer amount>#.
Let’s say you want to sent Rs 100 balance to another Ncell number then you need to dial *17122*98XXXXXXXX*100# where 98XXXXXXXXX is the receiver’s number.
With this service, you can always ask your friends and family for the balance. Similarly, you also need to be generous enough to help others with this tough situation.
If you are looking for a cheap voice pack for this difficult time and also the unlimited one, we recommend you to read all the Ncell voice packs.
Ncell had been spreading awareness in people about the coronavirus through their PRBT or ring tone. Now that the situation arrived at complete shutdown, Ncell tries to soothe people for the communication services.
As the phone and internet usage will be high, we suggest you use internet service responsibly.