Nepal Telecommunication Authority (NTA) has shortlisted six national consultants to review the quality of telecommunication services all over the country. In fact, the telecommunications regulatory body will be measuring the quality of voice, data, and internet services. NTA has allocated NRs. 6 million for the QoS monitoring purpose.
Shortlisted companies in the first phase
NTA called for the Expression of Intent (EOI) for the “Consultancy Service for Studying, Measuring and Quality of Service of Telecommunication Services” project last October. On the basis of the received EOI within the duration of 29th October 2020 to 23rd November 2020, NTA shortlisted six companies in the first phase. Mahakali Mechi Technologies & Suppliers, and Professional Business Network made it to the list. Similarly, the other four companies are Jaya Bageshwori Construction and Suppliers, Jaljala Builders & Infrastructure, Inclusive-Everest-Microtech, and In Telco Solutions.
| S.N | Name of Consulting firms for QoS survey |
| 1 | M/s Mahakali Mechi Technologies & Suppliers Pvt. Ltd. |
| 2 | M/s Professional Business Network Ward #32, Milan Marg, Baneshwo |
| 3 | M/s Smart Management and Research Pvt. Ltd- Jaya Bageshwori Construction and Suppliers Pvt. Ltd. (JV) , Chakupat, Lalitpur |
| 4 | M/s E. Coil Pvt. Ltd.-Jaljala Builders & Infrastructure Pvt. Ltd. (JV) , Ttinkun, Subidhanagar, Kathmandu |
| 5 | M/s Inclusive-Everest-Microtech JV |
| 6 | M/s In Telco Solutions Pvt. Ltd., Balkumari, Lalitpur |
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In the second phase
As knwon, NTA will collect the Financial and technical proposals from these companies shortlisted in the first round. They will select the best company based on the proposal evaluation. Similarly, the selection of the QoS monitoring service provider will take place in the final round. Then they will monitor the telecommunication services based on the quality of mobile, telephone, data, and internet as specified by NTA.
They will determine if the consumers are getting a good quality voice, mobile data, and internet services or not in certain places and times. It also helps to determine whether such services comply with the standards of the regulator or not. NTA has formulated its QoS bylaw which governs the telecom operators to maintain their quality of service. Similarly, NTA will take necessary action against the service providers who do not maintain the quality as implied in the report.
NTA used to publish quality of service reports of mobile services based on the Drive test regularly before. But there are no such QoS reports of telcos from some time, most probably due to the impact of the COVID-19 pandemic.
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What do you think, about NTA measuring the quality of service of the telcos? Will the telcos meet the NTA quality guidelines? Share your thoughts in the comment section below.
