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Digitization and digital transformation have become the latest trend among all businesses. Therefore, it is unsurprising that a survey reported that an average enterprise-sized company uses thousands of applications in different…
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Businesses exist because of the customers. In other words, without customers, there will be no businesses; therefore, companies and brands must be customer-centric. A brand with a customer-centric approach gets a competitive edge in the…
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HIPAA or the Health Insurance Portability and Accountability Act is a significant piece of federal law that outlines the standards to ensure the privacy and the security of protected health information (PHI). With the popularization of…
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Are you looking for ways to streamline and optimize your contact center operations? Today's business leaders need fast, cost-effective solutions that drive efficiency gains and help them keep up with customer demand. One technology that…
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Once prevalent in businesses, ad-driven models have now started fading as it spoils the user experience. Instead, the ad-drive model is now converting into a subscription or blended model. The same is visible in popular entertainment…
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Vulnerability management is crucial for an organization to identify security vulnerabilities and, subsequently, avoid them. It helps the organization maintain its security posture and run the business smoothly. With new vulnerabilities…
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Social media has revolutionized the way people communicate with each other and how businesses interact with each other and their customers. Almost every business industry has been impacted by social media because it has provided a new…
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After COVID, the trend of remote working has taken the world by storm, allowing people from all over the world to work from anywhere as long as they have a reliable internet connection. Because of this, remote working is on the rise and so…
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Telcos set up various types of call error messages and call announcements to help users identify particular situations while placing a call. For an instance, you might call someone but instead, get a recorded voice message saying the…
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In this post, we will talk about what carrier lock is on phones, why it is done, and how users can unlock it. You may find it useful if in case you ever receive a phone that has a locked phone. So, what is a locked phone anyway? You may…
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