Summary✨
- Ncell has achieved ISO 9001 and ISO 14001 certifications, showcasing its commitment to quality and environmental responsibility.
- ISO 9001 focuses on Quality Management Systems, while ISO 14001 sets standards for Environmental Management Systems.
- The certifications enhance Ncell’s operational excellence, ensuring superior service quality and network performance for customers.
- Michael Foley, CEO of Ncell, highlights these recognitions as a testament to their dedication to service quality and sustainability.
- Ncell aims to leverage these certifications to provide world-class digital services while promoting a greener Nepal.
Ncell has received ISO 9001 and ISO 14001 certifications. These internationally recognized standards reflect the company’s commitment and dedication to delivering high-quality and world-class services to customers while also minimizing environmental impact.
Ncell bags ISO 9001 and ISO 14001 certifications: What it means?
Ncell’s receiving ISO 9001 and ISO 14001 certifications is a significant benchmark that highlights its focus on providing quality services while being environmentally sensitive.
ISO 9001 is the global benchmark for Quality Management Systems (QMS). It is conferred on organizations that ensure processes that reliably meet customer and regulatory requirements. Similarly, ISO 14001 sets the standard for Environmental Management Systems (EMS). It guides companies to effectively manage their environmental responsibilities, reduce waste, and comply with applicable laws and regulations.
“These ISO 9001 and ISO 14001 certifications, following the prestigious ISO 27001:2022 (ISMS) and ISO 27701:2019 (PIMS) certifications in data security and privacy, are a testament to our commitment to the quality of services we provide,” said Michael Foley, CEO of Ncell.
“Be it for B2C, B2B, or B2G services, these certifications ensure that our business is robustly governed and meets globally recognized standards.”
It’s not the first time for the private telco, though. In January 2025, too, Ncell bagged ISO 27001:2022 (ISMS) and ISO 27701:2019 (PIMS) certifications. It was the first time a telecom company from Nepal received these certifications. These recognitions have been renewed this year too (2026).
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More value of Ncell receiving ISO certifications
In its press statement, Ncell said that the dual certification underscores its “Ncell’s focus on operational excellence and sustainability in Nepal’s fast-evolving digital landscape.” As for customers, the telco says that these certifications translate to “network performance, superior service quality, and environmentally responsible operations.”
“Enterprises benefit from enhanced efficiency, reduced risks, and greater competitiveness, while stakeholders, including partners, regulators, and investors, gain confidence from Ncell’s demonstrated accountability, compliance, and commitment to continuous improvement,” the company has said in its statement.
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The company further adds that it will continue to leverage these recognitions to provide world-class digital services while also “advancing environmental stewardship for a better-connected and greener Nepal.”
