• Ntc
  • Ncell
  • Samsung
  • Apple
  • Xiaomi
  • 2G to 5G
  • ISP
  • NTA
  • Tariffs
  • About us
Sunday, June 15, 2025
NepaliTelecom
  • Home
  • Telecom News
    • News
    • NTA
    • Ntc
    • Ncell
    • Smart Cell
    • Digital Nepal
  • Gadgets
  • How To
  • Editors’ Pick
  • Contact
  • About
No Result
View All Result
  • Home
  • Telecom News
    • News
    • NTA
    • Ntc
    • Ncell
    • Smart Cell
    • Digital Nepal
  • Gadgets
  • How To
  • Editors’ Pick
  • Contact
  • About
No Result
View All Result
NepaliTelecom
No Result
View All Result

NTA directs ISPs to provide internet speed details to consumers

NepaliTelecom by NepaliTelecom
June 22, 2020
in ISP, NTA - Nepal Telecommunication Authority, Telco News
Reading Time: 3 mins read
ISP internet speed

With massive complaints flooding from internet consumers during lockdown regarding slow internet speed, Nepal Telecommunication Authority (NTA) has implemented a rule for Internet service providers (ISPs) to provide details about the internet speed to their customers.

On Wednesday, ISPs received a directive from NTA to provide information to consumers on how much bandwidth is used at what time. This provision will allow the consumers to know whether they are receiving the internet speed as committed by the ISPs or not.

Internet slowdown during the lockdown

Most of the internet consumers faced the problem of internet slowdown during the lockdown. ISPs responded to this problem as the consequence of internet traffic that spiked when the whole nation was forced to stay at home during the lockdown. But, their claims were treated with skepticism by most of the people. The internet users criticized their respective ISPs for not delivering the internet speed as they were promised.

To ensure the consumers are consuming the assigned internet speed for which they have paid for, NTA has regulated this provision.

ISPs to install devices to implement the provision

As per the directive received from NTA, ISPs are looking forward to implementing the provision. The Internet Service Providers’ Association of Nepal is planning on this matter. According to the Internet Service Providers’ Association of Nepal, consumers will be able to get the service as soon as ISPs complete the task of installing technical devices. It is a time-consuming process. The corporate houses have already gained the service from ISPs and now residential consumers will also receive the service soon.

Sometimes the problem in the internet speed occurs due to problems between the router and connected device such as incorrect placement of the router, frequent resetting of the device, low-quality router, and shared internet connection. In case of such issues, ISPs will be able to inform the consumers about the issue with this service.

Also read: Challenges of Internet service providers in Nepal >>

Importance of the service in Nepal

Due to the absence of such service from ISPs, consumers feel deprived of promised and reliable internet connection. If consumers are able to check the speed and details regarding their internet connection, then the customers can know if the internet problem is due to the router and devices or it’s from ISPs. It will allow ISPs to gain the trust of their customers and will help ISPs to provide proper assistance to their customers.

Read here: How to check the internet speed in your mobile or PC?

Conclusion 

It is nice to know that the complaints of the customers are being heard and analyzed. This step by NTA proves how efficiently they are trying to provide us quality service. This provision of NTA will solve most of the problems of the internet consumers of Nepal.

What do you think of this provision by NTA? What should they do next to enhance the internet experience?

Follow us on Facebook, Twitter, and Viber to get the latest news, and information about Nepal Telecom, Ncell, Smart Cell, ISPs, mobile apps, and phones in Nepal.

Latest Posts

  • Ncell brings Sadhain ON Crorepati campaign, how to win?
  • realme C75 price dropped in Nepal | Latest update 2025
  • realme 14 5G launched in Nepal with a unique Mecha design
  • realme 14T 5G launched in Nepal with 6,000mAh battery
  • Android 16 launched, find top new features, how to install
  • Ncell extends “League of Creators” registration date
  • Sabina Pradhan Appointed as the Acting MD of Nepal Telecom
Comments
Previous Post

Vianet brings high-speed package for students, professional for Lockdown

Next Post

Samsung S20 Ultra goes official in Nepal

NepaliTelecom

NepaliTelecom

Related Posts

Classic Tech Dealer Partner
ISP

Become a Classic Tech Dealer Partner and earn at no cost

June 9, 2025
CG Net Price in Nepal
ISP

CG Net user base hits 80,000, marks 4th anniversary

June 2, 2025
4G users in Nepal Ntc Ncell
4G Nepal

4G users in Nepal: 2.53 crores | Latest NTC, Ncell figures

June 2, 2025
Load More

You may also read

Ntc FTTH

Nepal Telecom Fiber Internet: Price, Speed, Offer, Packs [2025]

April 16, 2025
Nepal Telecom Acting MD managing director Sabina Maskey Pradhan

Sabina Pradhan Appointed as the Acting MD of Nepal Telecom

June 11, 2025
Nepal Telecom Managing Director Sangita Pahadi assumes office

Nepal Telecom MD Sangita Pahadi and 17 others charged with corruption in Billing case

June 8, 2025

How to identify Ntc Ncell Smart Hello mobile numbers? [2025]

January 28, 2025
Ntc Namaste Wifi service with 4G LTE router

Namaste Wifi | Ntc’s Wireless Broadband with 4G Router [2025]

January 29, 2025
Nepal Telecom Ntc SEE student SIM offer

Nepal Telecom Brings SEE offer | Free resource and bonus [2025]

March 27, 2025
NepaliTelecom

Nepalitelecom.com is a website/blog which provides information regarding telecommunication in Nepal along with Gadgets and has been doing some research for the telecom market in Nepal. We intend to do more of such survey/research in the Nepalese Telecom sector.

SiteMap

📢 Follow us on Viber to get the latest news, and information about Nepal Telecom, Ncell, ISPs, mobile apps, and phones in Nepal.

Popular Categories

Ntc | Ncell | Telco News | ISP | NTA | Gadgets

Recent Posts

  • Ncell brings Sadhain ON Crorepati campaign, how to win?
  • realme C75 price dropped in Nepal | Latest update 2025
  • realme 14 5G launched in Nepal with a unique Mecha design

© 2025 Nepalitelecom

No Result
View All Result
  • Home
  • Telco News
  • Gadgets Nepal
  • Nepal Telecom
  • Ncell
  • Digital Nepal
  • How To
  • Editors’ Pick

© 2025 Nepalitelecom