Nepalitelecom is a website which provides latest telecom news, information and offers in Nepal.
Do follow us in our fb, twitter to get the latest posts.
Ntc provides a new method to check/query bill of Ntc landline after upgrading its landline phone to the convergent billing system. The new method is quite convenient as it can be done through SMS and another process from IVR is already there. You just need to find the proper format for the landline and the available credit/balance will be sent as a reply. Find all the relevant information about Ntc landline like number structure, maintenance number and balance check below.
First of all, let us clearly define a landline phone. The landline phone is a telephone system which is connected via a copper wire to your home and a fixed phone is connected to the wire. In technical terms, landline phone is called PSTN, which stands for Public switched telephone network. Some other call it as fixed phone.
Although the landline phones had started to decline from some years, businesses do prefer it as it improves sharing, connection reliability and quality of service.
There are around 7 lakhs landline users in Nepal for PSTN only. Nepal Telecom (Ntc) is the only operator in Nepal that provides the landline service here. Find the important number or codes in Ntc that are useful to get different services or subscribe features.
Here is the landline number structure of Nepal Telecom.
To complain about the issue in Ntc landline and to ask for the maintenance, you need
The method to check the NTC landline bill/balance through SMS is as follows.
For example: If you want to check the bill of Ntc landline of Kathmandu, you need to send a message of the format CB*01PhoneNoOfKathmandu to 1415. Similarly, for Biratnagar, the message format is CB*021PhoneNoOfBiratnagar.
The reply message from NTC will be of the format:
“Dear customer, your due amount is Rs …. and your available credit is Rs …… “
As they say, the billing system is now real time, we guess the amount will be billed at real time. That means you will get the exact due and available credit in that instant. The credit means the available balance in your telephone number account.
So if you find your balance goes below the credit limit, you have to recharge your landline phone balance so as to avoid blocking the service.
Soon, they will add more method and features to check and subscribe the balance or bill. Ntc will also update the bill inquiry through the web portal with self-care portal.
Don’t forget to check all information about Ntc recharge and the pin recovery system.