Leading private operator Ncell Axiata has launched its much-anticipated VoLTE service to offer customers HD voice calls on its 4G network. After the beta phase, the service is now available on a select number of handsets with a promotional offer. Find how to activate VoLTE service on a Ncell SIM card along with promotional offer, and also learn which devices currently support the HD voice service.
Ncell has launched VoLTE service to enhance customer experience on its 4G network. The company expects the service to drive up its 4G adoption. VoLTE offers superior HD voice calls with instant call connection. With it, voice calls can be made on the 4G network without falling back to 3G. Likewise, customers can enjoy HD calls at the normal voice tariff as well as enjoy browsing the internet simultaneously.
VoLTE stands for Voice over LTE. It is a 4G-based call feature that allows HD calls while permitting mobile data and call simultaneously. The service was already available in the beta phase for months and is now commercially available for compatible handsets around the country.
The company says VoLTE is available wherever its 4G network has coverage. Ncell users can enjoy HD calls on both 900 MHz and 1800 MHz bands. Ncell operates its 4G network in both these bands.
Coverage and Compatibility of Ncell VoLTE
Ncell VoLTE service is available around the country where its fourth-generation network is available, however, a few select handsets support the service for now. Currently, Ncell VoLTE is now available on Galaxy A51, Samsung Galaxy A33, and Galaxy A53 of Samsung, Vivo Y55, and Vivo V23. Similarly, owners of Nova 3i and Y9 Prime 2019 of Huawei can start using the high-quality voice service right away on their Ncell 4G SIM cards.
The operator says it is working with all major smartphone OEMs to ensure no device is left out of the service. It will be a matter of time before a wide list of devices will have the capability to benefit from the exclusive HD-based voice service.
Anyone with a VoLTE-supporting device can use the service anywhere on Ncell’s 4G network. On prerequisites, the service requires a 4G capable SIM card. New SIM cards come with 4G network support these days so it shouldn’t be a worry. But if you own an old SIM, you need to activate 4G on it.
In addition, users also must ensure that their phone supports a 4G connectivity or bands that support it in Nepal (for a consistent connection). Similarly, you need to have the latest software installed on the above-listed phones to get the VoLTE support.
Find below the steps to activate VoLTE on your Ncell SIM card.
How to activate VoLTE on Ncell?
To activate VoLTE service on Ncell:
You need to dial *17201# on your 4G-compatible phone.
You must also be using a GSM Ncell 4G SIM (USIM).
If your phone supports the VoLTE feature, then the service will be activated instantly. Otherwise, you will get a notification “Your handset is not eligible for this service”.
VoLTE allows users to stay on 4G and browse data even during a call. It elevates call quality with clear HD sound over LTE and is easy for call set-ups. One of its perks also includes support for video calls, however, at the moment, it will be limited to Voice over LTE only. But the company promises more innovations will be on the cards “where it makes sense for both our customers and the business.”
Ncell is the immediate competitor to NTC and adding VoLTE is another milestone in its portfolio of services. The private telecom giant boasts over 6.6 million 4G subscribers and from the network’s side, all of them should be able to enjoy the next-gen voice call service with VoLTE.
VoLTE Promotional Offer
After the beta phase, Ncell rolled out VoLTE service commercially on Bhadra 16. The operator has also included promotional offers on the occasion. Upon activating the service, subscribers will get a 100-minute Ncell-to-Ncell VoLTE talk time bonus valid for 28 days.
Ncell VoLTE promotional offer
100-minute talk time bonus (on-net)
If you have any queries regarding this service, you can drop one in the comments below.